Castle Automotive Group

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Women at Castle Automotive Group take on key roles to bring a new perspective to the table

December 29, 2022 No Comments

OAKBROOK TERRACE, Ill., Dec. 28, 2022 – /PRNewswire/ — We are raising the bar at Castle Automotive Group (CAG) by making …

Castle Reviews

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CHEVY NORTH

“I’m very pleased with the expertise and service here. The service team has a long history of providing top notch repairs to classic cars like my old Cadillac. Zach the service manager and Don the mechanic (just to name a few) have put a lot of effort and care toward making it run perfectly, and they’ve fixed complicated trim and interior parts so that everything looks new again. I trust these guys and will return. Thanks!”

- John H.

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CHEVY - VILLA PARK

“I went to castle Chevrolet to get my routine oil change not expecting to get a brand new car. The salesman who took care of me is Alex he is very manner able. He ask me what kind of car I wanted and I told him not expecting him to come back with the exact car I wanted. We took it for a test drive and we had a great conversation. He wasn’t worried about just getting a sale he put his foot down to care. He didn’t hold anything back on what I should expect on financing and if I should put any money down. He came back to me with keys in hand and said congratulations on your new car. Not in a million years would I thought I would be an owner of another new car. If you want nice service friendly faces and people who care about you and your wants go to castle Chevrolet in Villa Park ask for Alex. Tell him I sent you. They are really there to help you for you. Thank you again Alejandro Rocha you are appreciated...”

- Don R.

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BUICK GMC - NORTH RIVERSIDE

“Recently bought a used car # Castle Buick GMC , my salesman ,Che Bass was great!!! He took his time answered any questions I had ,no pressure to close the sale. I had been at several other dealerships earlier that day and Che was by far the best person to deal with. Also sales manager Tom Hackett was a pleasure to deal with, together with Che they put me in a car even though I was only planning on shopping. Highly recommend this dealership if you are in the market for an new or used car, but more so for the way these gentlemen treat their customers"

– Russell V.

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VOLKSWAGEN - SCHAUMBURG

“After a long day of visiting dealerships with pushy sales people who were not listening, we stopped at Castle Volkswagen of Schaumburg and are so grateful we did! Ray Golding was such a delight to work with, listened to us with budget restrictions and sold us a better car than expected. From the initial greeting to the financial follow thru to the "checking in" call a week later - we have experienced kindness and professionalism like no other! Well done, Castle! Well done!”

- Rachel F.

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MITSUBISHI - PORTAGE

“Awesome experience with Tim, our sales consultant and most especially Anest, GM who made our buying experience super spectacular. They were very friendly and made us feel comfortable and helped us out in our special circumstance buying our first vehicle as a new immigrant in the states. I'm giving them 5-star for excellent customer service! Buy your car here! You won't regret it! My sister bought hers here 2 years ago and referred us here due to same wonderful experience.”

- Gienah M.

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SUBARU - PORTAGE

“Always professional, polite and on time. Service writer was clear on all areas of concern. They went above and beyond by helping me to the car with some packages I had acquired while waiting. The techs do a great job and give me a clean car, and my seat in the same position. Not everyone does that. But it gives you an idea of all the details they consider. I drive a distance to have my car serviced there, it is worth it.”

- MA G.

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FORD | LINCOLN - MICHIGAN CITY

“I bought a car here at Castle Ford 4 years ago was glad with the salesman and the whole process of buying the car was a good experience and came back to buy another one. I rate them highly to anyone looking for a car come see Justin Starns he will treat you right. Also Rob and Trace were very great as well.”

- Don E.

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CDJR | BUICK - CHESTERTON

“Went in looking to purchase a vehicle and Tyler was my sale rep. He was absolutely awesome!!! He was patient, informative and straight to the point. His customer service skill are top tier. My family even bragged about how good he was. He really cares about the customers satisfaction. Highly recommend Tyler to help you. Also Joe the finance officer was phenomenal!!! He went above and beyond to help me and didn't stop until he did. My experience was just awesome. Go check them out!!!”

- Bri M.

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CDJR - NAPERVILLE

“I went in from a referral of a friend. Recommended I speak with CJ. CJ listened to what I wanted and what my price point needed to be at and monthly payment. I went in for a 22’ Durango RT PLUS AWD for my wife and I. He went back and forth with financing multiple times without getting irritated or frustrated with me. Went back and forth with my trade in value of my 11’ Durango. It took about 4 hrs from when I came in to when I left. He was never pushy or forceful on anything. He was transparent on everything. Answered all questions. So eventually he got me to where I wanted to be at. When everything was done he even helped me transfer my personal belongings from my 11’ Durango to my new 22’ Durango. I’ve never had this experience at any dealership. Even helped with my child seats for my two kids. CJ went above and beyond. This has been my 8th vehicle purchase in the past 22 years and I have to say that this has been my most pleasant and easiest experience with buying a vehicle ever. If you go to this dealership, ask for CJ immediately. Don’t settle for anyone else. I don’t usually write reviews for places, but he deserves recognition.”

- Brian T.

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KIA - MCHENRY

“I traveled out 30 mins one way because George Zakrzewski, our sales rep, was so friendly and approachable. We purchased a new electric car at a fair price and he gave us proper customer service unlike many other Kia dealerships I've contacted. He was able to answer my questions and even when he didn't know the answer about the car he was able to find out answers. We purchased on a weekday and were out in about an hour. I would keep going back there for future new car purchases. Ask for George when handling car purchases and finances.”

- El

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AUTOPLEX OF MCHENRY

“We all know that car buying can be overwhelming and frustrating...unless you go to Castle Autoplex and work with Ed Chambers and Noah Cherry. They made my car purchase experience smooth and easy. I appreciated their professionalism and Ed was excellent at keeping me up-to-date on the status of my car delivery. Thank you!”

- Lynell M.

Meet The Team

Meet: Giancarlo Montenegro

Meet The Team

Meet: Heather Spurrier

Employee Spotlight

Employee Spotlight: CJ Abdin

Castle Automotive Group

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Castle Automotive Group

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